The purpose of this FAQ is to assist customers of the Companies in understanding the voluntary administration appointment, how it affects their debt and what happens next. STA Travel Group operates as a global group, and its operations are complex. Customer deposits, for example, are in many cases not held in New Zealand, and third party companies overseas are also involved. This is a challenging situation, and the Administrators are investigating possible options if any available to customers to allow them to recover any prepaid bookings or continue their travel plans. In the interim, customers holding bookings should contact their airline, hotel or tour operator regarding the status of their bookings. You can also consider contacting your credit card provider if travel bookings were paid by credit card. You can contact the Administrators’ office by email at nzstatravel deloitte.
I recently booked a flight with STA Travel. When I click on my itenerary in my e-mail, everything works and it says all my flights are confirmed. However when I use my booking reservation number 6 digit code on the Air France website, it doesn’t work.
I am booking the trip through sta travel. The Trip Advisor phone app in extremely limited, & you can’t see the Top Questions with their additional info items.
The purpose of this FAQ is to assist customers of the Companies in understanding the voluntary administration appointment, how it affects their debt and what happens next. STA Travel Pty. We will continue to work with STA Travel Group management and its overseas administrators to seek the best outcome for customers and creditors.
STA Travel Group operates as a global group, and its operations are complex. Customer deposits, for example, are in many cases not held in Australia, and third party companies overseas are also involved. This is a challenging situation, and the Administrators are investigating possible options if any available to customers to allow them to recover any prepaid bookings or continue their travel plans. Given all Australian STA Travel stores and its call centre were closed prior to our appointment and its website is down, access to STA personnel is not possible.
In the interim, customers holding bookings should contact their airline, hotel or tour operator regarding the status of their bookings. You can also consider contacting your credit card provider if travel bookings were paid by credit card. We will provide a further update as soon as possible and appreciate your patience. In the event that you are ultimately found to be a creditor of the Companies, additional information will be provided to you. In the interim, we provide some further information below for creditors:.
The purpose of this meeting is to provide information to the creditors on the process and confirm if creditors wish to form a committee.
STA Travel parent insolvency: Kiwi companies worry about unpaid bills
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It is unclear what will happen to the travel agent, which has 52 shops across the UK, most of which are currently closed. However, sales have not picked up as anticipated, due to consumer uncertainties, further restrictions and renewed lock-down measures, which are expected to largely continue into In the next few days, an external administrator will take over and determine next steps.
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STA Travel Jobs in All Australia
The travel agency, which specialises in package tours for backpackers and young people, has more than 50 stores across the UK. Andrew McConnell, spokesman for Atol, acknowledged it would be a cause for concern for anyone who had booked through the company or had their plans cancelled. Arrangements are being made for Atol protected customers to continue their holiday and return home as normal, or make a claim if they were due to travel, he added.
Two people confirmed to have Covid have died in Scotland, the first deaths for six weeks. The daily Public Health Scotland statistics had shown no deaths among people who tested positive for coronavirus since July
Flights (including date changes, re-routing) Accommodation (booking changes or new bookings) Travel Insurance (extend a policy or make a new booking).
And because of Covid I can go so I asked for a refund. I was told that I’d get my refund within 60 days. Of course on day 60 STA has gone into administration.. Does anyone have any suggestions for what I can do? I like many others had to deal with their shady practices to try and hold onto customers money. The regulator ABTA should be questioning it’s existance as it did nothing to support travellers.
Quelle suprise! This money belongs to parents and families who may have lost their jobs or been furloughed yet STA have made no effort to remedy this.
STA Travel – Multiflex Pass – Air Travel Forum
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Find your ideal job at SEEK with 2 STA Travel jobs found in All Australia. View all our STA Travel vacancies now with new jobs added daily!
The travel agency has more than 50 branches including in Bath and Bristol. STA Travel UK specialises in package tours for backpackers and young people and has more than 50 stores across the country, including in Bath and Bristol. Abta, which represents tour operators and travel agents, said the livelihoods of hundreds of employees will be affected. It’s more important than ever to stay in touch with what’s happening around you on a daily basis.
Here are some options:. Andrew McConnell, spokesman for Atol, acknowledged it would be a cause for concern for anyone who had booked through the company or had their plans cancelled. Arrangements are being made for Atol protected customers to continue their holiday and return home as normal, or make a claim if they were due to travel, he added.
Rory Boland, Which? Passengers should contact their airline to check.
STA Travel Group’s Voluntary Administration Appointment
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STA Travel reviews. Glassdoor App. Find the job you STA Travel Employee Reviews about “head office” STA Travel Interim CEO Casper Urhammer.
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STA Travel Pranks Customers with Fake Dating App
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STA Travel has also allegedly not been refunding cancelled or aborted trips, contrary to rules on package holiday bookings, which state that.
Hi I am about to book my teavelling trip and need some advise. We are two girls ages 22 and 25 who have not really visited many destinations before. I am booking the trip through sta travel. In half the places we visit we are booking tours instead of travelling by ourselves. Some of the tours can last up to 30 days visiting a few destinations in one trip. Is this worth it or should we just go it alone? I just did it by reading a book. Rick Steves, “Europe through the back door”.
I used other books and info on the web too, but alot of information is out there. Its just a matter of understanding that what you are about to do has been done before and will continue to be done in the future. Im sure you get around where you live, where its really not that different, its just in a different place. You may end up spending your time looking for a place to sleep whereas you could be doing something. Although there’s no forum for travel companies, tour companies or escorted tour companies in trip advisor, there have been posts about STA, and I’d recommend you follow the link bk has very helpfully provided.